Allowing StageAgent Emails Through Your School’s Email Filter
Some schools and districts use strict email security systems that may block automated emails from StageAgent, including account confirmations, password resets, and other important account messages.
If you are not receiving emails from StageAgent, please share the information below with your school or district IT department.
Information for School IT Departments
StageAgent sends email from both stageagent.com and stageagent.org. To ensure delivery, please allowlist the following domains and sending infrastructure.
From Domains
stageagent.comstageagent.org
Sending Domains
cio111854.stageagent.comcio111854.stageagent.org
Sending IP Addresses
Both StageAgent domains use the same sending infrastructure and IP addresses:
159.112.241.119159.112.241.102
If your organization uses an email security gateway such as Barracuda, Proofpoint, or a similar service, please ensure messages from the domains and IP addresses above are permitted.
If your organization restricts external or automated email at the mail-server level, you may also need to create an exception or mail-flow rule to allow messages from StageAgent.
Still Having Trouble?
If StageAgent emails continue to be blocked after these changes, please contact us at support@stageagent.com. We’re happy to work with your IT department to help resolve the issue.